Access Control & Video Surveillance Soutions Installation Technician - Lombard, IL

Current Technologies

job description

Access Control & Video Surveillance Solutions Installation Technician – Lombard, IL

 

The Access Control & Video Surveillance Solutions Installation Technician is responsible for the installation, configuration, maintenance and troubleshooting of IP surveillance camera systems, access control systems, indoor/outdoor wireless systems, servers, PCs, network switches and other IT equipment in the field, at client sites and in-house as desktop support. Responsibilities include, but are not limited to, new customer site installations, upgrades or maintenance to existing customer’s networks, MACs (moves, adds, changes), service calls and troubleshooting (remote and onsite). This position will work directly with the Project/Service Managers.

The skills essential in this position are the ability to administer Microsoft Windows Server operating systems, knowledge of IP networking, including camera systems, access control systems, indoor and outdoor wireless networks and strong troubleshooting capabilities. Knowledge of IP and analog cameras is required. A willingness to work on ladders and in a bucket truck at various heights and proficiency with hand tools is needed. The successful candidate must also be able to use a ticket tracking application to demonstrate time management and document resolutions to service requests.

Responsibilities:

  • Installing and configuring CPE (Customer Premise Equipment), such as: IP-based surveillance cameras, access control equipment, video recording servers, network equipment, wireless LAN devices, and antennas.

  • Build, configure and test server hardware, desktop computers and networking equipment.

  • Develop and maintain network documentation.

  • Conduct end user hands-on training sessions.

  • Resolution of service related issues via remote access to client networks.

  • Perform troubleshooting and system maintenance of hardware at customer sites utilizing a time efficient and clear methodology.

  • Maintain professional relationships with clients.

  • Perform site surveys and assist with pre-sales design and sales proposal creation.


Requirements:


  • Experience and knowledge of Axis, Milestone, Exacq, and/or other video recording systems mandatory. Certifications preferred.

  • Extensive experience with access control installations such as Open Options, Salto or similar required. Certifications preferred.

  • CompTIA, Microsoft and/or CCNA preferred to demonstrate thorough understanding of TCP/IP networking.

  • Strong and efficient troubleshooting skills are essential.

  • Knowledge of IP and analog cameras is required, Axis Certified Professional preferred.

  • Maintain a driver’s license with a safe driving record (C Class driver’s license a plus)

  • Bachelor’s Degree in IT or other relevant field preferred.

  • Ability to resolve client technical issues involving a variety of different technologies (MCP or MCSE/MCITP preferred, VCP, CCNA highly beneficial.

  • Pass a background and drug test to obtain a PERC card with the Illinois Department of Finance and Professional Regulation.

  • Strong communication and excellent customer service skills.

  • Ability to work well in a team environment and independently.

  • Expert application knowledge – Microsoft Outlook, Word, Excel and general network applications.

  • Ability to learn new technologies on a regular basis.

  • Ability to work in a variety of indoor and outdoor environments.

  • Must be open to occasional evening and/or weekend work dependent upon client needs.

  • Strong work ethic and reliability is a must!


Job Type:  Full-Time

Pay:  Hourly and dependent upon experience

Benefits: 

  • Health, dental, vision & LTD insurance

  • Paid time-off

  • Paid holidays

  • 401k


Email resumes to:  KCerone@currenttech.net

 

contact information

business: Current Technologies
address: 450 Eisenhower Lane North
Lombard, IL 60148
phone: 630-388-0240 (Call Now)
website: http://www.currenttech.net/